Terms of service

1. Agreement

These terms govern access to and use of ScoringFactory (the "Service") by any company or individual that creates an account or is granted access ("Customer," "you"). By using the Service you agree to these terms. If you're accepting on behalf of an organization, you're confirming you have authority to bind that organization.

2. The service

ScoringFactory provides evidence-backed scoring of founders (for diligence) and candidates (for hiring) based on data sourced from the public record and data the Customer provides or has the right to share. Scores and underlying evidence are provided to inform Customer's own judgment — they are not a substitute for it, and we make no guarantee of outcome.

3. Customer responsibilities

• You will only submit data about a third party (a founder or candidate) that you have a lawful right to share with us, and you're responsible for any consent, notice, or adverse-action obligations that apply under laws like the FCRA or local equivalents in your use of ScoringFactory's output.
• You won't use the Service to discriminate unlawfully, or as the sole basis for a decision where law requires human review.
• You're responsible for keeping your account credentials secure and for activity under your account.

4. Fees

Fees, billing cycle, and payment terms are set out in your order form or subscription agreement. Unless stated otherwise, fees are non-refundable.

5. Intellectual property

We own the Service, our scoring methodology, and all underlying technology. You own the data you submit to us. We grant you a non-exclusive, non-transferable right to use the Service and its output for your internal business purposes during your subscription term.

6. Confidentiality

Each party will protect the other's confidential information with the same care it uses for its own, and at least reasonable care, and will only use it to perform under these terms.

7. Disclaimers

The Service and its output are provided "as is." Scores are generated from available evidence and are not guaranteed to be complete, error-free, or predictive of future performance. You are responsible for the decisions you make using them.

8. Limitation of liability

Except for breaches of confidentiality or indemnification obligations, neither party is liable for indirect, incidental, or consequential damages, and each party's total liability arising out of these terms is capped at the fees paid or payable in the 12 months preceding the claim.

9. Term & termination

These terms remain in effect for as long as you have an active subscription. Either party may terminate for material breach not cured within 30 days of notice. On termination, we'll delete or return Customer data per the Data Processing Agreement.

10. Governing law

These terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, and the parties consent to exclusive jurisdiction in the state and federal courts located in Delaware.

11. Changes

We may update these terms from time to time; material changes will be communicated to active customers before they take effect.

12. Contact

legal@scoringfactory.ai