Privacy policy

Who this applies to

This policy covers two different groups, and we try to be direct about which one you are:

• Visitors and customers — people who use our website or are employed by a company that has a contract with us.
• Subjects of a score — founders or candidates who are scored by ScoringFactory on behalf of one of our customers (a VC firm or a hiring team). If you're in this group, you did not sign up for ScoringFactory directly — our customer did, and they control what happens with your score. Contact them first for access or deletion requests; we'll also honor direct requests where we're able to.

What we collect

From website visitors: standard analytics (pages viewed, referrer, device type) and anything you submit through a form (name, email, company, message).

From customers, about the people they ask us to score: information drawn from the public record and any data the customer has the right to share with us — for example public professional history, public writing, and information the customer already holds about a candidate or founder they are evaluating. We do not scrape private, access-gated, or authentication-walled data.

How we use it

• To generate a score and the evidence trail behind it, for the customer who requested it.
• To operate, secure, and improve the product.
• To communicate with you about your account or your inquiry.
• We do not sell personal data, and we do not use one customer's data to build or improve another customer's product experience.

Legal basis (EEA/UK users)

Where GDPR applies, we rely on legitimate interest (operating and improving the service, and performing scoring on a customer's behalf under contract) or contractual necessity, depending on the activity.

Sharing

We share data with the subprocessors listed on our Trust & security page, strictly to operate the service, under contracts that limit their use of it. We do not share personal data with third parties for their own marketing purposes.

Retention

We retain data for as long as needed to provide the service to the customer who submitted it, or as required by law, then delete or anonymize it.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or export your data, or to object to certain processing. To exercise these rights, email privacy@scoringfactory.ai. If you're the subject of a score rather than a direct customer, we may need to route your request through the customer who requested the score.

International transfers

Where personal data is transferred outside the United States, we rely on Standard Contractual Clauses or an equivalent lawful transfer mechanism.

Children's privacy

ScoringFactory is not directed at children and we do not knowingly collect data from anyone under 16.

Changes to this policy

We'll update the date at the top of this page when we make material changes, and for significant changes we'll make a reasonable effort to notify customers directly.

Contact

Questions about this policy: privacy@scoringfactory.ai.